Frequently Asked Questions
Welcome to REVORA.
We’re here to make your shopping experience simple, seamless and stress-free. Below you’ll find answers to some of our most frequently asked questions.
How long does delivery take?
Orders are generally delivered within 8–12 business days after payment has been confirmed and your order has been processed.
Delivery times may vary depending on your location and courier operations. We’ll keep you informed throughout the delivery process.
How can I track my order?
Once your order has been dispatched, you’ll receive your tracking information via email, SMS or WhatsApp, where available.
Your tracking details will allow you to follow your order’s journey until it reaches you.
Do you offer returns or refunds?
Yes. REVORA accepts returns in accordance with our Refund & Returns Policy and applicable South African consumer law.
Items should generally be unused, in their original condition and returned within the applicable return period.
If your order arrives defective, damaged or incorrect, please contact us as soon as possible so that we can assist you.
What products does REVORA offer?
REVORA offers carefully selected wellness and recovery products designed to complement your everyday routine.
Our range includes massage and relaxation products designed to help you recover, restore and move from the comfort of your home.
Are REVORA products easy to use?
Our products are designed with convenience and everyday use in mind.
Each product may have different operating instructions and features. We recommend reading the instructions supplied with your product before use.
What payment methods do you accept?
REVORA accepts the payment methods available at checkout.
Your available payment options will be displayed securely when you place your order.
What happens if I receive a damaged or incorrect item?
Please contact REVORA as soon as possible after receiving your order.
Include your order number and clear photographs of the item and packaging so that we can assess the issue and assist you as quickly as possible.
How can I contact REVORA?
Our customer support team is available to assist with questions about orders, products, deliveries and returns.
You can contact us through our Contact Us page or via the customer support details provided on our website.
support@revora.co.za or
WhatsApp +27 692648490
We’ll be happy to assist you.
Do you have more questions?
If you can’t find the answer you’re looking for, get in touch with REVORA and our team will be happy to help.
REVORA
Recover. Restore. Move.